Check your current balance
You can view your current balance under the Balances page. The reflected balance amount will be from completed shipments and you can request to withdraw this amount at any point of time*, in addition to the monthly automatic withdrawal.

*Multiple withdrawals may come with a surcharge.
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Check statuses of current withdrawal requests
You can access the list of current withdrawal requests by clicking on the Withdrawal Requests button on the Balances page. The Withdrawal Requests page lists the withdrawal requests along with their amount, statuses, date of creation. You can click ...
Raise a withdrawal request manually
A withdrawal request can be submitted for the current balance amount to be transferred to your account. To do so, on the Balances page: Click on “Withdraw” for the respective currency that you would like to withdraw. Check the withdrawal amount that ...
Reset email address/ password
Change your email address Under Profile page, enter your new email address and click Save. Enter your current password on the next page then click on Continue. A confirmation email will be sent to the new address. Click on the confirmation link to ...
Managing Orders
Processing New Orders Once you have a new order, check the order details and edit the order accordingly: Edit[1]: Use this to edit the fields of each order item individually Add Product[2]: Add new items you wish to have the Merchant consider for the ...
Availability Lists (A.L.)
Making an Availability List 1. To make a new Availability List (A.L.), click on the + New A.L.[1] button and fill in the basic information required. For Shipping method, if you choose FOB[2], the system will automatically enable the Freight by FMI ...