Check your current balance

You can view your current balance under the Balances page. The reflected balance amount will be from completed shipments and you can request to withdraw this amount at any point of time*, in addition to the monthly automatic withdrawal. 

*Multiple withdrawals may come with a surcharge.

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• Check statuses of current withdrawal requests

  You can access the list of current withdrawal requests by clicking on the Withdrawal Requests button on the Balances page. The Withdrawal Requests page lists the withdrawal requests along with their amount, statuses, date of creation. You can click ...

• Raise a withdrawal request manually

  A withdrawal request can be submitted for the current balance amount to be transferred to your account.  To do so, on the Balances page: Click on “Withdraw” for the respective currency that you would like to withdraw. Check the withdrawal amount that ...

• Pay for usage fee

  Your usage fee invoices can be accessed by clicking on View Payment Tickets from the Balances page. There are two ways to pay for the usage fee, either with the order or separately from order. Pay with order If you have chosen to pay for the usage ...

• Publish Availability List

  You are always in control of who can see and make purchases on your availability lists. For a merchant to see an A.L, you would first need to publish that A.L. to the merchant. To do so, click on the Publish button on the Edit Availability List page. ...

• Change your email address and/or password

  Change your email address Under Profile page, enter your new email address and click Save. Enter your current password on the next page then click on Continue.  A confirmation email will be sent to the new address. Click on the confirmation link to ...