Uploading/Viewing documents for order

Uploading/Viewing documents for order

The invoice and documents uploaded for the order can be viewed or downloaded under the Invoice & Documents section. You can also set up a list of required documents to be submitted by the vendor in the Required Documents under Settings.

Any additional documents can be added by clicking on the Add Files button. You can select the document type under the drop-down so that you can later identify it easily. You can also choose to share your document with the vendor by setting Private to No. By default, your uploaded documents are private to you and cannot be downloaded by the vendor.

Click the Update Order button afterwards to start uploading your files to the order.



    • Related Articles

    • Understand different order statuses

      There are three statuses shown for each order - the main status, payment status, and shipping status. This section explains what each status and its values’ mean. Main status The order’s main status lets you know how far an order has been processed, ...
    • Make an order

      You can place an order for products under the A.Ls published to you by vendors. To place an order, click to view any one of the A.Ls that is published to you by the vendor.  On the top panel of the A.L, you can view the following details: ...
    • Handle order changes from vendor

      Whenever there is a change made to the order by the vendor, you will need to confirm these changes for the order to be confirmed. When there is an order that needs to be checked, the order’s status will be changed to Confirmation Required.  Select ...
    • Send claim to vendor

      After an order has been invoiced and paid, you will have 48 hours to raise any claims starting when the order’s shipment status is changed to “Arrived at arrival port”.  To raise a claim, click on the Claim Order button. Input the amount to be ...
    • Handling proposed orders from vendors

      When an order is received from a vendor, the order status will be shown as Confirmation Required.  You can choose to accept or reject the proposed order items. Once the changes have been made to the order, click on Update Order to submit the changes ...