Orders
Propose orders to merchant
You can proactively propose orders to merchants on FMI. To do so, click on “New Order” under the Orders page. On the New Order page, the following information needs to be completed: If there are multiple growers under the main company, select the ...
Handle claims
After an order has been invoiced and paid, the merchant will have 48 hours to raise any claims when the order’s shipment status is changed to “Arrived at arrival port”. When a claim has been raised by the merchant, the order status will change to ...
Handle incoming orders
Handling orders on Flower Meister International™ is a simple and straightforward process: You accept the order’s items then issue a quote or invoice.* Your merchant arranges payment to FMI. Begin shipping your products to your merchant, and upload ...
Understand different order statuses
There are three statuses shown for each order - the main status, payment status, and shipping status. This section explains what each status and its values’ mean. Main status The order’s main status lets you know how far an order has been processed, ...
Introduction
After publishing A.L., you will start receiving orders from merchants. An email notification will be sent whenever a new order is placed upon FMI. You will be in charge of making sure products are ready, packed, and shipped, while FMI will handle ...