Manage Order

Manage Order

  1. Edit・ Confirm order
  2. Suggest items
  3. Add fees
  4. Comment function
  5. Custom Label
  6. Update shipping information 
    Learn more about Shipping information update


C&F

Additional Information for C&F:

Step 73. Update shipping information

  1. AWB Number and ETD/ETA: Please update if there are any changes and inform the Merchant.
  2. Shipment Status: Please update the status at each stage:

    1. Departed from warehouse
    2. 
    Arrived at departure port
    3. Departed from departure port
    4. Arrived at arrival port
     Note: Merchants can submit claims within 48 hours after the shipment status is set to “Arrived.” Please update the status to “Arrived” promptly once the shipment reaches the arrival port, as the 48-hour claim period starts from the time the status is updated.



FOB




FBF


Additional Information for FOB & FBF:

Update shipment status
Please update the shipment status when the shipment departs from the warehouse and arrives at the departure port.