Pay for usage fee
Your usage fee invoices can be accessed by clicking on View Payment Tickets from the Balances page.
There are two ways to pay for the usage fee, either with the order or separately from order.
Pay with order
If you have chosen to pay for the usage fee by each order, the usage fee amount will be automatically deducted from the order amount and marked as “Paid”. The remaining amount will be reflected in your balance for withdrawal. (eg. order amount of USD1000, usage fee of USD30 → available balance for withdrawal = USD970)
If you have chosen to pay for the usage fee upon each withdrawal, all usage fees will be accumulated until you submit a withdrawal request (or when the monthly automatic withdrawal request is raised). Once the request is submitted, the invoice status will automatically change to “Paid” as the total usage fee amount will be automatically deducted from the total available balance The remaining amount will be transferred to you.
Pay separately from order
If the usage fee is to be paid separately one invoice per order, the payment has to be made for each usage fee invoice that was issued. The balance reflected in your balance for withdrawal will not be affected. (eg. order amount of USD1000, usage fee of USD30 → available balance for withdrawal = USD1000, usage fee paid separately)
If the usage fee is to be paid separately based on one invoice per month, the invoice status will be an “Unpaid Draft” as the amount for the invoice is still being accumulated from incoming orders. This will continue accumulating until the pre-selected day of the month for the invoice to be issued to you. On the pre-selected day of the month, the invoice status will automatically change to “Open” and the payment has to be made for the invoice.
On the Payment Tickets page, you can see the list of invoices and their current statuses.
There are 4 statuses for a payment ticket:
- Unpaid Draft: A preview of the usage fee amount as the invoice is still being accumulated. The invoice’s status will automatically become “Open” when a withdrawal request is raised or on the pre-selected day of the month for the invoice to be issued. Nothing has to be done for this status.
- Paid Draft: The amount for this invoice is still being accumulated with the usage fees from incoming orders. Once the amount has been finalized, the invoice status will automatically become “Paid” since the usage fee has been deducted from the order amount.
- Open: When the invoice is still pending for payment from the vendor.
- Paid: The payment has been made and verified.
To send payment for the usage fee, click on the “Send Payment” button for those with an Open status, then click “Continue” to proceed with the payment process.
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